Office of the Ombudsman Punjab protects the rights of the people besides ensuring adherence to the rule of law, diagnosing, redressing and rectifying any injustice done to a person through maladministration and suppressing corrupt practices.
Can the Ombudsman award costs compensation and order refund of amounts? If he can, how is the awarded amount recovered?
According to Section 22 of the Act, the Ombudsman can award reasonable cost or compensation to an aggrieved party for any loss or damage suffered by him on account of any maladministration committed by a public servant. This, however, can be done only after issuing a show cause notice to public servant, functionary or Agency concerned and after considering the explanation and hearing such public servant, other functionary or Agency. The cost or compensation awarded is recoverable as arrears of land revenue.
Similarly, in cases involving payment of illegal gratification, misappropriation, criminal breach of trust or cheating, the Ombudsman can order payment thereof for crediting to the government or pass such other order as he may deem fit.